(Version dated 29 March 2021)
The data controller responsible for this website under data protection law is the company named in the Legal details. This company is mostly referred to as “we” or “us” below.
When using your personal data, we place considerable importance on handling your data appropriately in a way which respects your right to privacy and observes your right to determine how your personal data is handled and used (the right to informational self-determination). The processing of your personal data is governed by the applicable legislation, in particular the European General Data Protection Regulation (GDPR) and other European and national laws on data protection.  We reserve the right to adapt this privacy policy at any time in the event of amendments to legal provisions and regulations. Please keep up to date with changes to this privacy policy by accessing it using the relevant link on our website.
In our privacy policy, we use terms and definitions from the GDPR, in particular Art. 4 GDPR. According to this regulation, we are the “controller” and you are the “data subject”. “Personal data” is data which relates to you directly or indirectly. For the purpose of this privacy policy, your “data” is generally the data which directly or indirectly relates to you as a person.
Your rights concerning the processing of your data
As a data subject, you have the right to obtain from us access to the personal data we hold about you (Art. 15 GDPR). You may ask for your data to be rectified in accordance with Art. 16 GDPR or, if specific grounds apply, you may ask for it to be erased in accordance with Art 17 GDPR. In accordance with Art. 18 GDPR, you have a right to restriction of processing. In accordance with Art. 21 GDPR, you may also object to the processing of your personal data in general or in part on grounds relating to your personal situation. If you have made data available to us, you have the right to receive this data in a commonly used, machine-readable format. You may, at any time, withdraw your consent for us to process your data with future effect. This means that your withdrawal can only affect future processing; any processing which has been performed in the past remains in compliance with data protection provisions.
You have the right to object to us using your contact and address details to send you marketing and information materials by post, unless you have expressly requested such materials.
To exercise your rights, please email info@kaltenbach-solutions.com or contact us using one of the contact methods found on the Legal details page of this website.
You may also lodge a complaint to a supervisory authority regarding our processing of your data.
(1) Automatic collection, processing and use of personal data
(1.1) Web service log files
When you access our webpages on your browser, the server automatically records in log files the data required to operate the web service: the name of your browser, the name of your internet service provider, the IP address of your PC, the address of the webpage from which you accessed our website, the name of your operating system, the webpages you visit on our website, and the date and duration of your visit. This data is stored temporarily in the log files and then deleted automatically. In the event of a malfunction, the stored data will be used to analyse the activities which may have led to the malfunction.
(1.2) General information about cookies
Cookies are small text files stored by a web server on a certain part of a user’s browser when the user accesses a website. Cookies do not harm your computer and do not store any personal data such as names, addresses or payment information. Instead, they provide information to improve user experience on our website, to manage a basket or to display personalised advertising to users.
Cookies vary in terms of their period of validity. Session cookies are deleted when you close your browser. If you visit our website again, new session cookies will be stored in your browser. They cannot be linked to any previous sessions. Persistent cookies, on the other hand, remain stored in your browser for a length of time determined by our web server. This means that they can store information from previous sessions.
Cookies can also be divided into first-party cookies and third-party cookies. On our website, the first party is the domain name under which we operate our website. Third parties are the domains to which we provide links on our website. These third parties may wish to store cookies in your browser.
Most browsers are pre-set to accept first-party cookies and to block third-party cookies. You can make changes by adjusting your browser’s cookie settings.
In accordance with the European ePrivacy Directive, we are required to obtain your consent if we use persistent cookies for purposes other than ensuring correct communication with the web server.
To the extent permitted by your browser settings, our website only stores session cookies in your browser. With the exception of the cookies _ga, _gat and _gid (see Section 1.3 Google Analytics), all the cookies we use serve the purpose of ensuring that information can be exchanged smoothly and quickly between our website and your browser.
Third-party cookies are not stored in your browser when you use our website.
How to object to the use of cookies
You can adjust your browser’s cookie settings to prevent our website from storing cookies in your browser which are necessary from a technical perspective. However, if you do this, we cannot guarantee that our website will function correctly when you use it. If you wish to use our website, our website needs to be able to store cookies in your browser. The next section of this privacy policy outlines how you can prevent Google Analytics from analysing your use of our website without adjusting your settings to prevent cookies from being stored in your browser.
(1.3) Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). The legal basis for this is our legitimate interest in improving our website in conjunction with Section 15 Paragraph 3 of the German Telemedia Act (TMG). Google Analytics uses cookies. Cookies are text files which are stored on your computer and enable us to analyse how you use our website. The information provided by the cookies _ga, _gat and _gid about your use of this website is generally transferred to a Google server in the USA and stored there. If IP anonymisation is enabled on this website, Google will abbreviate your IP address within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area before transferring this information. Your complete IP address will only be transferred to a Google server in the USA and abbreviated there in exceptional circumstances. On behalf of the operator of this website, Google will use this information for the purpose of analysing your use of the website, compiling reports on website activities and providing further services to the website operator relating to the use of the website and the internet. The IP address transferred from your browser for the purpose of Google Analytics will not be merged with any other data held by Google.
For more information about the terms of use and data protection, please visit https://marketingplatform.google.com/about/analytics/terms/gb/ and https://policies.google.com/?hl=en-GB. Please note that on this website, Google Analytics has been extended by the code “anonymizeIp” to ensure that IP addresses are collected anonymously through a process known as IP masking.
How to object to the use of cookies
You may object to the storage of cookies by adjusting your browser settings as appropriate; however, please note that in doing so you may not be able to use all the functions of our website in full.
Alternatively, you can prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en-GB.
You may also prevent Google Analytics from collecting data by clicking on the following link. In this case, an opt-out cookie will be stored on your computer which will prevent any future collection of your data when you visit this website: [Insert opt-out link].
(2) How your data is collected and used
(2.1) Creation of a customer account
We will create a customer account for you at your express request. We will use the “Create new customer account” form to collect the information we need to create your account (your name, email address and password). 
Once you have registered as a customer, you can log into your customer account using your username and chosen password.
Please contact info@kaltenbach-solutions.com if you have any questions about your customer account or if you would like it to be deleted. See Section 2.5 of this privacy policy for more information on this.
(2.2) Legal bases for the processing of your data; duration of storage
We process your enquiries, orders and all other information required to fulfil our contractual relationship with you on the legal basis of Art. 6(1)(b) GDPR (“performance of a contract”). In cases where the required data is relevant under commercial or tax law, it shall be subject to retention periods which may extend significantly beyond the time required to perform the contract. The data is stored for the duration of these retention obligations on the legal basis of Art. 6(1)(c) GDPR (“legal obligation to which the controller is subject”).
After we have performed the contract, we will continue to store your order history in an area of your customer account which will remain accessible to you at all times. The legal basis for this is Art. 6(1)(f) GDPR (“legitimate interests pursued by the controller”) because we believe that it is helpful to provide you with access to this information.

(2.3) Use of data to process your order; duration of storage
As described in Section 2.1 above, we process the personal data in enquiries, orders and all other information required to fulfil our contractual relationship with your company on the legal basis of our legitimate interest and your company’s legitimate interest.
To enable us to process your order as efficiently as possible, we collect and store the data needed to process the business transaction and, where required, share this data with the companies involved in fulfilling this order (suppliers, logistics companies, delivery companies) as well as with any processors bound by instructions.
We use your email address to provide you with updates about your order.
In cases where the data required to perform the contract is relevant under commercial or tax law, it shall be subject to retention periods which may extend significantly beyond the time required to perform the contract. The data relevant under commercial or tax law is stored for the duration of these retention obligations (“legal obligation to which the controller is subject”).
After we have performed the contract, we will continue to store your order history in an area of your customer account which will remain accessible to you at all times until you delete your customer account.

(2.4) Access to your customer account via “My dashboard”
In your online customer account, you can view the information which you have transferred to us for processing:

o    My orders
o    My downloadable products
o    My wish list
o    Address book
o    Account details
o    Stored payment methods
o    Billing arrangements
o    My product reviews
Please contact info@kaltenbach-solutions.com if you have any questions about your customer account or would like it to be deleted.
(2.5) Cloud services
Wherever we are responsible for the processing of data as part of our cloud services, this is conducted on the basis of Art. 6 (1)(b) GDPR. This concerns data which is required to perform the contract, in particular master data relating to the user as well as contract and billing data. The data will be stored for the duration of the contractual relationship and, where applicable, beyond this period to the extent to which statutory retention obligations apply. The data will be disclosed to others to the extent that this is necessary to perform the contractually agreed services.
In cases where we process data as part of our provision of cloud services, the applicable contractual agreements with our users shall apply.
(3) Other information on data protection
(3.1) Legal responsibility for data protection
We are only responsible for the websites published on the steel-suite.com/kaltenbach-solutions.com domains and not for any websites operated by partner companies to which our website may provide links.
(3.2) Linked pages
The partner company in question is responsible for data protection on the websites to which our website provides links. For more information, please refer to the legal details and privacy policies provided on the linked websites. Please contact the appropriate points of contact at the partner companies if you would like to exercise your rights as a data subject to access to your data or to have your data corrected, deleted or blocked.
(3.3) Social media
On our homepage and on various product pages, our website includes buttons linking to social media. At present, these buttons link to our LinkedIn page. A connection will only be made to the social media channel’s servers if you click on one of these buttons. Please refer to the provider’s privacy policy for more information.

(3.4) Data security
We use the latest technology to keep information and data secure on our website.
The password you choose when registering on our website must meet certain minimum requirements in terms of its length and complexity. The password must only be used by the person who registered for the account.